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1. Deliveries and orders

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Delivery methods, times and pricesWhy haven’t I received all packages from my order?I want to receive my order at a later date.I have not received a confirmation email or delivery information after completing my order.
I have not received a confirmation email or delivery information after completing my order.I want to receive my order at a later date.Delivery methods, times and pricesWhat should I do when I receive my order?
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2. Returns, incidents and refunds

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Are returns free?How do I process a return under guarantee? Refund of returned itemsProcess a return
How do I process a return under guarantee? Are returns free?Can I modify, change or cancel my order before receiving it?I have received my order. Can I change the colour or size of my product, or get a completely different item?
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3. Products

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What’s the real colour of a product?Do you make furniture to size?Product guaranteeI can’t find what I’m looking for
How will the product fit through my front door or in the lift?Availability of productI can’t find what I’m looking forProduct guarantee
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4. Account and personal information

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UnsubscribeSubscribe to our newsletterChange personal informationI have forgotten my password
I have forgotten my passwordChange personal informationSubscribe to our newsletterUnsubscribe
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5. Stores

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Opening hours and contact details of storesCan I buy online and collect in store?Where can I find a Kave Home store?  
Where can I find a Kave Home store?  Can I buy online and collect in store?Opening hours and contact details of stores
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6. Payment and billing

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I need an invoice for my orderChange billing informationPayment methods
Payment methodsChange billing informationI need an invoice for my order
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7. Promotions and discounts

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Winter SalesDo you do seasonal sales or promotions?How can I get a discount voucher?
How can I get a discount voucher?Do you do seasonal sales or promotions?Winter Sales
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8. Kave Pro

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My Kave Pro code doesn’t workRegistering, terms and benefits
Registering, terms and benefitsMy Kave Pro code doesn’t work
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Customer Service

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Opening hours & contact details
Opening hours & contact details
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Lun-Vie, de 8:00h a 19:00h
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