I have still not received a refund.

Once the product is received in our warehouse and we have verified that everything is correct, we will make the refund within a maximum period of 15 days. This term may vary depending on the payment method used or the conditions of your bank. If after 15 days you have not received the refund, please contact us here.

292
These articles may interest you...
  1. Can I modify, change or cancel my order before receiving it?
  2. I have received my order. Can I change the colour or size of my product, or get a completely different item?
  3. My order has arrived damaged. What do I do?
  4. Can I request the refund for my order to be transferred onto another card? Or receive the refund via another payment method?