Skip to content
Kave Home
Return to KaveHome.com

1. Deliveries and orders

14

NewPopular

Christmas Delivery Cut-offDelivery methods, prices, and timesI have not received a confirmation email or delivery information after completing my order.How can I check the status of my order and track it?
How can I change my delivery address or telephone number before the delivery?When will my order arrive?What happens if I'm not home when my order is being delivered?My order didn’t arrive on the specified date.
View all

2. Returns, incidents and refunds

11

NewPopular

Change of mind requestMy order has arrived damaged. What do I do?When will I receive a refund for returning my order?Are returns free?
I have received my order. Can I change the colour or size of my product, or get a completely different item?How do I cancel an order?Change of mind requestAre returns free?
View all

3. Products

7

NewPopular

Availability of productProduct warrantyI want more details about the origin of the materials of a productWhat’s the true colour of a product?
Availability of productI can’t find what I’m looking forProduct warrantyDo you make furniture to size?
View all

4. Account and personal information

5

NewPopular

Subscribe to our newsletterHow can I cancel my subscription to the Kave Home newsletter?Is there a Kave Home loyalty card?Change personal information
Change personal informationSubscribe to our newsletterHow can I cancel my subscription to the Kave Home newsletter?Is there a Kave Home loyalty card?
View all

5. Stores

3

NewPopular

Opening hours and contact details of storesCan I buy online and collect in store?Where can I find a Kave Home store?  
Can I buy online and collect in store?Opening hours and contact details of storesWhere can I find a Kave Home store?  
View all

6. Payment and billing

3

NewPopular

Payment methodsI need an invoice for my orderChange billing information
Change billing informationI need an invoice for my orderPayment methods
View all

7. Promotions and discounts

5

NewPopular

Welcome NeighbourCyber Monday Sales 2023Black Friday Sales 2023Do you do seasonal sales or promotions?
Do you do seasonal sales or promotions?Black Friday Sales 2023Cyber Monday Sales 2023Welcome Neighbour
View all

8. Kave Pro

2

NewPopular

My Kave Pro code doesn’t workRegistering, terms and benefits
My Kave Pro code doesn’t workRegistering, terms and benefits
View all

9. Kave Affiliate

12

NewPopular

How does payment work?Why is the "order total" that appears on the platform different to the amount paid by the customer?Do I have to accumulate a minimum amount to receive payments?When are commissions approved?
How does payment work?How can I create affiliate links to specific products?Can I create and use my own banners?Can I use images from the web that are not on the platform?
View all

Customer Service

1

NewPopular

Opening hours and contact details
Opening hours and contact details
View all
0
✆ Phone: 1300 528 300 | Mon-Fri, from 8am to 5pm AEST
© Copyright 2022 Kave Home, S.L.U. - kavehome.com.au