{"id":191,"date":"2022-09-09T12:29:26","date_gmt":"2022-09-09T12:29:26","guid":{"rendered":"https:\/\/mf-help.kavehome.com\/es\/?p=191"},"modified":"2022-10-03T10:20:03","modified_gmt":"2022-10-03T10:20:03","slug":"process-return-under-guarantee","status":"publish","type":"post","link":"https:\/\/mf-help.kavehome.com\/gr-en\/process-return-under-guarantee\/","title":{"rendered":"How do I process a return under guarantee?\u00a0"},"content":{"rendered":"\n

Once you have your order, you have 14 calendar days from the delivery date to process a return under guarantee. <\/p>\n\n\n\n

  1. Access \u201cMy Account\u201d <\/li>
  2. Log in and go to \u201cMy Orders\u201d <\/li>
  3. Select the order you want to return by clicking on \u201cView Order\u201d. <\/li>
  4. Click on “Process a return under guarantee”. <\/li>
  5. Select the items or items you want to return and specify the quantity. <\/li>
  6. Fill out the return or incident request form, selecting the option that is most appropriate. You can attach photos, state your preferred collection time (if appropriate) and add comments. This is sure to help us speed up the process! <\/li><\/ol>\n\n\n\n

    We\u2019ll send an email replying to your request within a maximum of 3 working days. If you checked out as a guest and, as a result, your order isn\u2019t linked to any account, create an account with the same email address you used to make the order and follow the steps explained above. <\/p>\n\n\n\n

    IMPORTANT: Your order needs to be disassembled and in its original packaging with filler padding if we are to collect it. <\/p>\n","protected":false},"excerpt":{"rendered":"

    Once you have your order, you have 14 calendar days from the delivery date to process a return under guarantee.  Access \u201cMy Account\u201d  Log in and go to \u201cMy Orders\u201d  Select the order you want to return by clicking on \u201cView Order\u201d.  Click on “Process a return under guarantee”.  Select the items or items you […]<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"editor_notices":[],"footnotes":""},"categories":[8],"tags":[],"class_list":["post-191","post","type-post","status-publish","format-standard","hentry","category-cat-0002"],"yoast_head":"\nHow do I process a return under guarantee?\u00a0 - Kave Home<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mf-help.kavehome.com\/gr-en\/process-return-under-guarantee\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How do I process a return under guarantee?\u00a0 - Kave Home\" \/>\n<meta property=\"og:description\" content=\"Once you have your order, you have 14 calendar days from the delivery date to process a return under guarantee.  Access \u201cMy Account\u201d  Log in and go to \u201cMy Orders\u201d  Select the order you want to return by clicking on \u201cView Order\u201d.  Click on “Process a return under guarantee”.  Select the items or items you […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/mf-help.kavehome.com\/gr-en\/process-return-under-guarantee\/\" \/>\n<meta property=\"og:site_name\" content=\"Kave Home\" \/>\n<meta property=\"article:published_time\" content=\"2022-09-09T12:29:26+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-10-03T10:20:03+00:00\" \/>\n<meta name=\"author\" content=\"kavehome\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"kavehome\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/mf-help.kavehome.com\\\/gr-en\\\/process-return-under-guarantee\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/mf-help.kavehome.com\\\/gr-en\\\/process-return-under-guarantee\\\/\"},\"author\":{\"name\":\"kavehome\",\"@id\":\"https:\\\/\\\/help.kavehome.com\\\/gr-en\\\/#\\\/schema\\\/person\\\/b675c2e4a23ebb2c19fd79db11686cdc\"},\"headline\":\"How do I process a return under guarantee?\u00a0\",\"datePublished\":\"2022-09-09T12:29:26+00:00\",\"dateModified\":\"2022-10-03T10:20:03+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/mf-help.kavehome.com\\\/gr-en\\\/process-return-under-guarantee\\\/\"},\"wordCount\":192,\"publisher\":{\"@id\":\"https:\\\/\\\/help.kavehome.com\\\/gr-en\\\/#organization\"},\"articleSection\":[\"2. 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