{"id":151,"date":"2022-11-23T11:13:10","date_gmt":"2022-11-23T11:13:10","guid":{"rendered":"https:\/\/mf-help.kavehome.com\/es\/?p=151"},"modified":"2025-02-19T00:44:58","modified_gmt":"2025-02-19T00:44:58","slug":"process-incident","status":"publish","type":"post","link":"https:\/\/mf-help.kavehome.com\/au-en\/process-incident\/","title":{"rendered":"Change of mind request"},"content":{"rendered":"\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p>Once you have your order, you have <strong>30 calendar days<\/strong> from the delivery date to lodge a request.<\/p>\n\n\n\n<p>To process your change of mind return, you just need to fill in the form request you&#8217;ll find\u00a0<a href=\"https:\/\/au.kavehome.com\/au\/en\/rma-au\/\" data-type=\"link\" data-id=\"https:\/\/au.kavehome.com\/au\/en\/rma-au\/\">here.<\/a> We will send you an email responding to your request within a maximum of 3 working days. If you placed the order as a guest and, therefore, your order is not linked to any account, create an account with the same e-mail address you used to place your order and follow the steps explained above.<\/p>\n\n\n\n<p>IMPORTANT: To return your order, it must be disassembled, in its original packaging and with its internal protections as you received it. Customers are responsible for their own shipping expense to have the products returned to our warehouse.<\/p>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Once you have your order, you have 30 calendar days from the delivery date to lodge a request. To process your change of mind return, you just need to fill in the form request you&#8217;ll find\u00a0here. We will send you an email responding to your request within a maximum of 3 working days. If you [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"editor_notices":[],"footnotes":""},"categories":[8],"tags":[],"class_list":["post-151","post","type-post","status-publish","format-standard","hentry","category-cat-0002"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Change of mind request - Kave Home<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mf-help.kavehome.com\/au-en\/process-incident\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Change of mind request - Kave Home\" \/>\n<meta property=\"og:description\" content=\"Once you have your order, you have 30 calendar days from the delivery date to lodge a request. To process your change of mind return, you just need to fill in the form request you&#8217;ll find\u00a0here. We will send you an email responding to your request within a maximum of 3 working days. 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